Worst $50 I’ve probably ever spent — on just 2 pairs of underwear no less! Not a gamble worth trying. Their underwear is Cottonique brand, which would be fine, but the packaging and Eczema Company’s return policy make it impossible to request a refund. On top of that, their size chart is misleading. I got out the measuring tape and everything. This business needs to do better if they really stand for their mission.
Hi Pam,
Thanks for taking the time to leave a review, although we're sorry to hear that your experience with us didn't meet expectations.
We understand that specialized garments such as our Cottonique products can be an investment, and it's frustrating when they don't end up working for you.
Our team has reached out to you over email so we can look into this further, and we look forward to hearing back from you.
Wishing you skin health and happiness,
The Eczema Company Customer Support
Overnighted and arrived so quickly! Thank you, it was super important to receive these ASAP
Thanks for your 5-star review, Lisa! We're glad to hear that your order arrived quickly.
Great products and very prompt delivery. The product was out of stock for a while, but I was notified when it was available for order.
Thanks for your 5-star review of our store, Alexander!
They are the softest comfortable underwear I’ve ever had. I love them thank you.
We’re thrilled to hear that you find our garments comfortable and soft. Thank you for your 5-star review, Vicki!
Very easy to shop at I ordered online. My product was on sale and it came within a short time.
Thanks for your 5-star review, Susan! We're delighted that you found our website easy to use and that your order was delivered quickly.
Size guide was not user friendly to find. Took me a minute to see but the font is so small. Size guide should be near where you choose what size you want to order
Hi Kristyna,
Thank you for taking the time to leave a review, although we're sorry you found it difficult to locate our size guides.
We appreciate your feedback and will be sure to pass it along to our team.
If you would like to discuss your concerns further, please feel free to reach out to us at wecare@eczemacompany.com.
Wishing you skin health and happiness,
Eczema Company Customer Support
Wide variety of helpful products & info
Thanks for your 5-star review! We're happy to hear that we're living up to your expectations, and proud to be able to provide such variety for you.
Very good customer service.
Thanks for your 5-star review, Marsha! We're thrilled to hear you had a great experience with our customer service team.
Everything worked smoothly, the website was easy to use, and shipping and handling was good.
Thanks for your review of our store! We're happy to hear that your experience was smooth and your order arrived quickly.
Great company that provide the help those who suffer from eczema need!
Highly recommend all their products.
Thanks for your 5-star review, Mary! We're happy that you have found products that can offer comfort and relief to you and your loved ones when it comes to managing their eczema.
I love your products very very much. They help with my eczema tremendously!
Thanks for your 5-star review of our store, David! We're happy that you have found products that can assist in managing your eczema.
The soap made my skin feel soft and gentle enough to use on damged skin.
it is the best soap i ever used and the emu oil is also great emu oil
Easy, has worked amazingly for my LS and keeping flares down or completely away.
A very soothing oil for treating Lichen Sclerosis! Awesome customer service!
I had no idea Emu oil and soap could and would make a noticeable improvement in the texture of my skin!